CGV

General conditions of use and sale

PRESENTATION


Central Cab 83 is a transport car operator with driver, EVTC 083180041, SARL with capital of 1500 €, whose registered office is at 495 chemin de la Vernette, 83110 Sanary sur Mer, registered with the Trade and Companies Register of Toulon under the number 844 063 572. VAT number intracommunity: FR69840063572. The Company provides a chauffeur-driven vehicle transportation service that operates exclusively upon reservation, immediately or in advance. Our company has a professional liability insurance covering the activity, it is underwritten by Pacifica under the contract number 9054844908. Our vehicles are also insured for the transport of persons for a fee to Pacifica.
These Terms and Conditions constitute the contract by which the company offers and provides the Service and apply for orders of vehicles placed by the customer with the company by phone, by mail via the website https: //www.vtc- centralcab83.fr
By using the service, the customer acknowledges and accepts all the terms of these terms and conditions.


1.0 OBJECT OF THE SERVICE


The company provides a transport service and offers its customers chauffeur driven vehicles. It is registered in the register of operators of passenger cars with driver under the number EVTC 083180041 and subject to the provisions of articles L 231-1 to L231-4 of the Tourism Code and the decree n ° 85-891 of August 16, 1985>


2.0 RESERVE A VEHICLE


The company makes available according to the number of passengers to support either a sedan or a van. For the moment, the company is unfortunately not able to offer a connection with specific vehicles adapted for people with reduced mobility.
The service is open every day, 24 hours a day, 7 days a week, and is only accessible by immediate or scheduled reservation.


2.1 PRIOR CONDITION


The race reservation is subject to the prior acceptance by the customer of these General Conditions.


2.2 STAGES OF RESERVATION


To book, the customer makes his request by phone or email. It informs the various criteria relating to the desired journey (place of departure, place of destination, type of car). According to the information, the company offers a price to achieve the requested route. The customer is free to accept or not the offer proposed by the company; if he accepts it, he must first be sure that all the information given is consistent with the desired path.
The company sends the driver responsible for the daily journey the elements of the order via a mandatory order form.


2.3 ADVANCE BOOKING


The customer can book a vehicle with the company before the date and time of departure of the race. The delay can be from 1 month maximum up to 60 minutes minimum before the scheduled departure time.
The customer indicates the date, time and place of departure, the possible intermediate stages and the final point of arrival, the other possible particularities of the race (additional indication for the place of rendezvous, etc.), as well as the names and surnames of the passenger (s).
Depending on the number of orders already registered at the chosen date and time, the company reserves the right to refuse additional advance orders.
The Company registers the order and takes into account the search for the vehicle, without making an immediate reservation of a vehicle at the time of the order.A SMS confirmation will be sent to confirm the reservation. The vehicle search is immediate, depending on the place of departure, and traffic conditions.


2.4 BOOKING AT A DEPARTURE FROM AN AIRPORT


When booking, the customer must specify the airport, the date of the race, and the flight number.
The planned landing time and the arrival terminal, which may be modified by the flight conditions and the airport authority, may be filled in but are not contractual.
The responsibility of the company can not be engaged in case of erroneous information indicated by the Customer (incomplete flight number, date error), or in case of erroneous information relating to the reference flight for the race, transmitted by the Service. Info of the concerned airport.


2.5 TELEPHONE BOOKING


The telephone ordering service is available 24/7 via a call to a "non-premium" number (the cost of a local call from a landline).


2.6 RESERVATION BY MAIL


The order service by mail is made 24/24 and 7/7 at the email address: centralcab83@gmail.com.


2.7 OBLIGATION OF THE CUSTOMER


After validation of the reservation, the customer must present himself at the agreed place on the day and time scheduled.
The customer will receive an email and / or a confirmation SMS.
If waiting for the driver, waiting charges whose amount is determined in section 5, will be automatically billed beyond 30 minutes.
In case of no-show of the Customer, the Driver is deemed free to leave after a waiting period of 30 minutes.
The customer agrees to behave aboard the vehicle as a good father.
In the event of degradation of the equipment or the vehicle attributable to the Customer, the Company will reimburse the cost of repairing the vehicle or changing equipment.
Passengers, adults and children, are required to fasten their seatbelt. A fine is incurred by those caught in default during a control by the police.
For safety reasons, smoking and transporting flammable, explosive, corrosive or toxic substances is prohibited. Failure to comply with this stipulation is the responsibility of the Customer and the passenger. The Company reserves the possibility of any possible appeal.
Baggage must be placed in the trunk of the vehicle. The luggage remains under the full responsibility of the Customer. No luggage can be entrusted to the driver. The driver may refuse baggage whose weight or dimensions are excessive, as well as those he deems detrimental to the safety of transport.
Any modification of the estimate of the race initially planned (waiting, parking, additional stop, change of address ...) will incur additional costs which will be invoiced to the customer, directly with the driver.


2.8 OBLIGATIONS OF THE COMPANY


The service offered by the company consists of a search service of an available vehicle corresponding to the reservation of the customer. The company is thus held to a simple obligation of means and implements all its best efforts in order to find a vehicle available for the customer as soon as possible.
Upon receipt of the customer's request, the company undertakes to offer an offer indicating the price of the journey.
If the customer accepts the offer, the company undertakes to send him a confirmation of the order by email and / or SMS.


3.0 CANCELLATION OF BOOKING


All cancellation conditions are set out in these Terms and Conditions.
If the vehicle has already arrived at the place of departure at the time of cancellation, the race will be totally due to the company. If the customer has not canceled the order before the arrival of the vehicle, that the passenger does not show up at the place of departure where the driver or the company calls the customer on the phone, the full value of the race ordered is invoiced at customer.
The customer retains the option to cancel the order 3 hours before the actual start time of the race. In this case the entire amount of the race will be refunded. But in the opposite case he exposes himself to owe the entire amount of the race to the company.


4.0 CONFIDENTIALITY-PROTECTION OF PERSONAL DATA


These General Conditions are subject to the provisions of Law No. 78-17 of 6 January 1978 relating to data, files and freedoms. Private Driver 83 undertakes that the collection and processing of your data, made from the site www.vtc-centralcab83.fr, comply with the General Data Protection Regulation (GDPR)
The customer has a right to access, rectify and delete personal data about him on simple request addressed to the company by mail to the following address: centralcab83@gmail.com.
The company informs the customer about the use that is made of the personal data concerning him collected during the use of the site
The company may communicate to third parties the customer's details for the purposes of the use of the site and in particular to the Driver. The customer has of course a right of objection (by any means and especially simple mail addressed to the company) to the transfer to third parties for the purpose of commercial prospecting personal information held on his person.
The customer agrees that the company reserves the right to record and keep, for evidentiary purposes, all the information relating to the connections made, such as the data relating to the journeys made and the Customer's personal details.


5.0 WAITING EXPENSES


The waiting fee is 0.45 € and 0.90 € TTC per minute beyond the tenth minute depending on the vehicle range and will be paid extra with the driver.


6.0 PAYMENT


The payment can be made directly to the driver by a credit card terminal, in cash or by bank transfer or through Payplug.


7.0 ISSUE OF INVOICE


Once the service has been paid, the company sends the customer, by e-mail, an invoice directly to the e-mail address he has given when booking.



8.0 EXTENT OF TRANSFER


The transfer begins with the customer's climb in the driver's vehicle and ends with the customer's descent from the same vehicle.


8.1 CUSTOMER SUPPORT


The driver may refuse to take charge of the customer. If such refusal results from the behavior of the client (drunkenness, presence of an animal weighing more than 8 kg and not placed in a cage, danger to the safety of the driver and the vehicle, etc.) or incorrect information transmitted by the customer.



9.0 COMPLIANCE WITH REGULATIONS


The company is committed to ensuring that drivers and vehicles comply with the regulations in force for the operation of passenger vehicles with drivers.


9.1 INSURANCE


The company is guaranteed by a well-known insurance company that covers the risks related to its activity in accordance with the legislation in force.
Passengers are considered as third parties vis-à-vis the driver, and are covered for all bodily, material and immaterial damage that they may suffer as a result of a traffic accident and this in an unlimited way for bodily injury , since the climb in the Vehicle until the descent, except for the damage caused by their fault.


10.0 PROTEST


The customer can send a complaint to the company by registered letter with request for acknowledgment of receipt (LRAR) to the following address: centralcab83@gmail.com.
Any claim relating to an incident occurring during the race will be forwarded to the driver, whose company agrees to provide the exact coordinates on request of the Customer.


10.1 APPLICABLE LAW AND COMPETENT JURISDICTIONS


These General Conditions are subject to French law.
Disputes between traders will be submitted exclusively to the Commercial Court of Toulon.
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